Help & FAQs

Gift Cards

Gift Card Terms & Conditions

All Hare & Forbes gift cards are provided with the following terms and conditions:

1. Gift cards are available to be purchased online and in-store, and can be redeemed online or in-store, regardless where they were purchased.
2. Gift cards and unused portions of gift cards should be redeemed within 36 months from the date of issue, which is the "expiry" date included on the gift card.
3. Gift cards will only be issued once the original transaction is completed and paid in full by cleared funds.
4. Gift cards are not redeemable for cash and cannot be returned for a cash refund.
5. Your Gift card must be kept secure as lost or stolen gift cards cannot be replaced.
6. Any unused balance will be placed in the recipient's gift card account and is not transferable. The original expiration date will apply to any unused balance.
7. If your order exceeds the amount of your gift card, you must pay the balance.
8. Product returns will be refunded with a new gift card at the same amount when purchased and any outstanding balance owing will be refunded in the same payment method when originally purchased.
9. These terms and conditions are in addition to our standard trading terms which can be viewed online.