Pricing and Payment Security
What methods of payment are acceptable instore?
We accept the following types of payment over the counter:
Cash, Visa card, Mastercard, Debit card or EFTPOS, and Bank Cheque, and Personal Cheques with ID. Finance is also available for approved applicants.
Cash, Visa card, Mastercard, Debit card or EFTPOS, and Bank Cheque, and Personal Cheques with ID. Finance is also available for approved applicants.
Are my credit card details safe when I purchase something from you?
Absolutely. When you shop online with us, your details are kept invisible to everyone because our website uses a High-grade Encryption (AES-256, 256 bit keys) which is verified by GeoTrust Inc.
If your web browser is up to date, you will notice a GREEN padlock icon and the name Hare & Forbes PTY LTD (AU) in the url bar of the browser when you Register, Login, Review your order and proceed to the Checkout.
This is your guarantee that your details are being sent securely from your computer to our servers.
For more information on our online security simply double click on this padlock in your browser window for all information regarding this security certification.
** If you do not see this GREEN padlock icon during any of these processes listed above, please contact us immediately so that we can help ensure you have the most secure online shopping experience possible.
If your web browser is up to date, you will notice a GREEN padlock icon and the name Hare & Forbes PTY LTD (AU) in the url bar of the browser when you Register, Login, Review your order and proceed to the Checkout.
This is your guarantee that your details are being sent securely from your computer to our servers.
For more information on our online security simply double click on this padlock in your browser window for all information regarding this security certification.
** If you do not see this GREEN padlock icon during any of these processes listed above, please contact us immediately so that we can help ensure you have the most secure online shopping experience possible.
I get an error when trying to order through your secure server
If you receive an error when trying to checkout using our secure server, this generally means that your internet browser is too old to handle industry strength encryption.
We strongly recommend upgrading your browser to the latest version to provide yourself with a higher level of security when purchasing from us.
We strongly recommend upgrading your browser to the latest version to provide yourself with a higher level of security when purchasing from us.
I would prefer not to disclose my credit card details over the internet, can I order any other way?
If you are not comfortable entering your credit card details, you can use any of the following methods to pay for the goods you have ordered. Pay over the Phone, Cheque and Direct deposit (EFT) are all available for your convenience.
If you would prefer not to disclose your credit card details over the Internet (although we are using the strongest encryption available to date), then that's fine. When using the check out, simply select the "Credit Card over the Phone" or one of the other payment methods shown above.
If you select "Credit Card over the Phone", once you have finalised your order our customer service centre will contact you between 8:30am and 5pm Monday - Friday by phone and they will process your credit card information over the phone.
If you do not hear from them within 24hrs during the operating hours mentioned above, please do not hesitate to contact them on 1300 635 667 and they will be happy to assist you in completing payment for your order.
If you would prefer not to disclose your credit card details over the Internet (although we are using the strongest encryption available to date), then that's fine. When using the check out, simply select the "Credit Card over the Phone" or one of the other payment methods shown above.
If you select "Credit Card over the Phone", once you have finalised your order our customer service centre will contact you between 8:30am and 5pm Monday - Friday by phone and they will process your credit card information over the phone.
If you do not hear from them within 24hrs during the operating hours mentioned above, please do not hesitate to contact them on 1300 635 667 and they will be happy to assist you in completing payment for your order.
Will my account details be kept private?
Yes. In no way/shape/form do we believe in selling/sharing your personal information. The information you provide to us is never given out, sold or made accessible to anyone. We feel very strongly about promoting privacy on the Internet and as a result we adhere to some basic rules, which include to never distribute our customers private information to anyone. You can be sure that the details you enter when signing up for an account with us will remain in one, and only one database. Ours.
How do I pay online?
You can choose from the following payment options when placing an order online:
Visa card, Mastercard, Funds Transfer or EFT, Cheque (no goods supplied until cheque is received), or Pay on pickup in store (you should confirm that your order is ready prior to payment in store and collection)
Visa card, Mastercard, Funds Transfer or EFT, Cheque (no goods supplied until cheque is received), or Pay on pickup in store (you should confirm that your order is ready prior to payment in store and collection)
Where and when should I make EFT payments (.com.au)
If you know the correct total for your order including freight charges, then use the EFT details listed below.
(NOTE: these details will be included with your order confirmation email for your future reference.)
If your order is pending a freight charge, please do NOT pay any funds by EFT until we have contacted you with a revised order total including freight charges (where necessary).
Goods are NOT supplied until your funds have arrived into our Bank Account.
EFT DETAILS
Bank: Westpac Banking Corporation
Name: Hare and Forbes Pty Ltd
BSB: 032-078
ACC: 450-278
Ref: (Your Customer Number or Email Address)
(NOTE: these details will be included with your order confirmation email for your future reference.)
If your order is pending a freight charge, please do NOT pay any funds by EFT until we have contacted you with a revised order total including freight charges (where necessary).
Goods are NOT supplied until your funds have arrived into our Bank Account.
EFT DETAILS
Bank: Westpac Banking Corporation
Name: Hare and Forbes Pty Ltd
BSB: 032-078
ACC: 450-278
Ref: (Your Customer Number or Email Address)
Cheque payments (.au) ?
Payable to: Hare and Forbes Pty Ltd
On the back: Please include your order number and/or a copy of your Order Confirmation with the cheque.
Post the Cheque to:
Hare and Forbes Pty Ltd
PO BOX 3844
Parramatta, NSW 2124
Goods are NOT supplied until your cheque has been received.
On the back: Please include your order number and/or a copy of your Order Confirmation with the cheque.
Post the Cheque to:
Hare and Forbes Pty Ltd
PO BOX 3844
Parramatta, NSW 2124
Goods are NOT supplied until your cheque has been received.
How can I apply for finance?
To apply for finance just phone up your nearest branch to discuss with one of our salesmen.
How can I pay by Account ?
You must already be a known customer at one of our stores, supplied the necessary documentation, passed all finance security checks, and agreed to our Account holding Terms and Conditions prior to placing your order online.
Only then will this option be available for you to choose as a payment type.
For further enquiries on the pre-requisites for the creation of a 7 Day account, please contact your nearest branch.
Only then will this option be available for you to choose as a payment type.
For further enquiries on the pre-requisites for the creation of a 7 Day account, please contact your nearest branch.